Frequently Asked Questions

Full-priced shoes can be returned within 30 days of purchase for store credit or exchange. In order to receive the store credit, we must be able to look your purchase up in our system, or have the receipt. During those 30 days, you can completely test out the footwear. We want you to run and experience the shoe.
While the stride analysis only takes less than a minute to complete, the fitting of footwear, providing input to your GURU, and testing out a variety of shoes can take anywhere from 30 to 40 minutes.
The average price of our shoes ranges from $119.95-129.95 with the highest being $179.95 and the lowest being $99.95. Our full prices shoes come with our 30 day guarantee. Sale merchandise is All Sales Final.
There are absolutely NO appointments needed! At a moment’s notice, our trained GURUs are equipped to tackle the needs of any customer who walks through the door. We have a fit appointment tool if you would prefer to schedule an appointment, but it is not needed.
Wear what you're comfortable in (though maybe not a full business suit or tux). We have plenty of clean, non-cotton socks anyone can use if you forget to yours.
If you have a pair of shoes you've been wearing, bring them in so we can see the wear pattern.
Of course! Walk right into the store and one of our trained GURUs will greet you immediately. We have trained every employee in the store to give a stride analysis and fit you for your perfect shoe.